How Can I Submit a Help Desk Ticket?

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  1. Hover over the menu item labeled “About,” in the drop-down click Help Desk which is the fourth link in the drop-down. (CLICK HERE). On this page there are help desk support tickets and FAQs with instructions to certain things in our website.
  2. Either login to your Washington D.C. ROCKS account or continue as a guest.
  3. Fill in the required information and after clicking submit it will notify our staff immediately. Support will reply via email.

If it is urgent then we suggest using ChatBot (located in the bottom right corner).

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