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  • 1. How Do I Login?
     

    First, you must be a member of this chapter (The Washington D.C. Chapter of The ROCKS, INC.) to have an account. Meaning you came to this website to pay chapter and national dues. If you're not a member of this chapter you can CLICK HERE to pay dues and create an account. Second, you have to get the login page located in the menu (the last item label "Login"). Then you can enter your username that it provided you on the checkout screen when you paid dues (Most likely either First Initial and Last Name, for example, BObama or First Name . Last Name for example barack.obama). Lastly the password you created on the checkout page while paying dues. If you don't know any of this information please use the ChatBot (located in the bottom right corner) or the Help Desk Form (CLICK HERE).

    More
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  • 2. How Can I Sign Up?
     

    First I would like to welcome you to the ROCKS and you found the right organization to join. To purchase a membership, click the button either on the front page labeled "Become a Member" or on the menu item labeled "Become a Member". Next, find your pay grade or rank, then click the button below stating "Become a Member." When you arrive at the membership please make the quantity 1 to the chapter membership. If you have paid National Dues on the National Website you can zero that out but if not please change the quantity to 1. After that please fill in your billing information and you will get a confirmation email with your account information after signup.

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    Viewed 54 Times
  • 3. How Do I Watch Pervious LPD Sessions?
     

    First, you must be a member of the Washington D.C. Chapter. If you're not we encourage you to sign up. (CLICK HERE). After you sign in, under the last menu item labeled "Member Access," hover over it then a drop-down should appear. The third dropdown item labeled "Our Latest LPD's" is where all the previous LPD's are located, click that. (CLICK HERE). On this page, the previous LPD's from this year are there.

    More
    Was this answer helpful ? Yes / No
    Viewed 12 Times
  • 4. Do I Pay Both National and Chapter Dues?
     

    Yes. You must pay both chapter dues. If you do not your membership will be paused until you pay both. To do so max both quantities to 1.

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    Viewed 15 Times
  • 5. How Can I Submit a Help Desk Ticket?
     
    1. Hover over the menu item labeled "Contact Us," in the drop-down click Help Desk which is the second link in the drop-down. (CLICK HERE)
    2. Either login to your Washington D.C. ROCKS account or continue as a guest.
    3. Fill in the required information and after clicking submit it will notify our staff immediately. Support will reply via email.

    If it is urgent then we suggest using ChatBot (located in the bottom right corner).

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  • 6. Are Events Virtual or In-Person?
     

    Currently, all events are virtual via Zoom. On the event information page, we will always let you know if things change. To get the Zoom information you must register for the event then the confirmation email with the Zoom information will be sent to the email you submit.

    More
    Was this answer helpful ? Yes / No
    Viewed 10 Times
  • 7. How Do I Register for an Event?
     

    Find Events:

    On our Homepage, we keep a list of upcoming events going on throughout the organization not just our chapter. If you scroll down on the Homepage (labeled "Home" in the menu. CLICK HERE) you will find a section called "Upcoming Events." There you can find all the upcoming events.

    Register for Events:

    Click the Event you wish to register for. Then on the information page for the event, you will find more details about it, but at the top, you should see a yellow button labeled "Register". Click That. Then depending on who is the host for the event you will be redirected to a different website for registration or will stay on our site and a form will popup. Fill in the required information. If this is a Washington D.C. Chapter Event then you will most likely be asked to ask your questions for the speakers there. This is optional but please do it if you have questions because we give those to our speakers to answer during the meeting and most likely if you ask in the Chat in Zoom your question will not get answered. Click submit then an email with the Zoom Information will appear in your inbox for the email you submitted. If you didn't get this email. Check your spam/junk and trash folders. If it's still not there then use the ChatBot on our website (located on the bottom right corner) or the Help Desk Ticket. CLICK HERE

    Find Events Alternate:

    In the menu, you will find an item labeled "Events" if you hover over it with your mouse a drop-down will appear. Click the first dropdown item labeled "Calendar of Events," or CLICK HERE. Here you will find a section called "Upcoming Events," where all the upcoming events are located. To register for the event you wish please look at the "Register for Events" section above.

    Find Past Events:

    In the menu, you will find an item labeled "Events" if you hover over it with your mouse a drop-down will appear. Click the first dropdown item labeled "Calendar of Events," or CLICK HERE. Here you will find a section called "Upcoming Events," where all the upcoming events are located. Scroll down to the "Past Events" section where the past events are located. Please use the yellow arrows to navigate through pages of past events.

    More
    Was this answer helpful ? Yes / No
    Viewed 53 Times
  • 8. Why Did I Not Get the Link to an Event After Registering?
     

    After registering for Washington D.C. Chapter Events, you should get an email with the Zoom Link and other information. If you didn't get this you need to check your different inboxes. Meaning the Primary Tab, Social Tab, Updates Tab, etc. If it's not there check your Junk/Spam and Trash. If the email didn't make it there then please contact us either through the ChatBot or Help Desk so we can manually send the information to you.

    More
    Was this answer helpful ? Yes / No
    Viewed 13 Times
  • 9. How Do I Become a Mentor?
     

    First I would like to thank you for your guidance to help other officers. Second, please visit our Mentorship Page  (CLICK HERE) which is under Civil Engagement. Read the following information, then press the button "Become a Mentor." Then fill out the form and our mentorship committee will reach out to you soon regarding your request.

    More
    Was this answer helpful ? Yes / No
    Viewed 44 Times
  • 10. How Do I Become a Mentee?
     

    Please visit our Mentorship Page (CLICK HERE) which is under Civil Engagement. Read the following information, then press the button "Become a Mentee." Then fill out the form and our mentorship committee will reach out to you regarding your request.

    More
    Was this answer helpful ? Yes / No
    Viewed 51 Times
  • 11. How Do I Unsubscribe from Emails?
     

    In one of the emails you have received from us, at the very bottom there should be two links under the social media icons. Labeled "Unsubscribe" and "Manage My Subscription." Click the first link Unsubscribe. It might either bring you to our website to confirm or a message will pop up confirming you were unsubscribed.

    More
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    Viewed 9 Times
  • 12. Why Am I Getting Different Error Messages?
     

    Sometimes you need to clear your browser history and cookies because sometimes by visiting other sites you are storing data that can be a serenity threat to our site. Look at the following links below to clear you browser history and cookies.

     

    Google Chrome: CLICK HERE

     

    Safari:

    Mac: CLICK HERE

    iPhone, iPad, iPod Touch: CLICK HERE

     

    Firefox: CLICK HERE

     

    Internet Explorer: CLICK HERE

    More
    Was this answer helpful ? Yes / No
    Viewed 9 Times
  • 1. How Do I Login?
     

    First, you must be a member of this chapter (The Washington D.C. Chapter of The ROCKS, INC.) to have an account. Meaning you came to this website to pay chapter and national dues. If you're not a member of this chapter you can CLICK HERE to pay dues and create an account. Second, you have to get the login page located in the menu (the last item label "Login"). Then you can enter your username that it provided you on the checkout screen when you paid dues (Most likely either First Initial and Last Name, for example, BObama or First Name . Last Name for example barack.obama). Lastly the password you created on the checkout page while paying dues. If you don't know any of this information please use the ChatBot (located in the bottom right corner) or the Help Desk Form (CLICK HERE).

    More
    Was this answer helpful ? Yes / No
    Viewed 17 Times
  • 2. How Can I Sign Up?
     

    First I would like to welcome you to the ROCKS and you found the right organization to join. To purchase a membership, click the button either on the front page labeled "Become a Member" or on the menu item labeled "Become a Member". Next, find your pay grade or rank, then click the button below stating "Become a Member." When you arrive at the membership please make the quantity 1 to the chapter membership. If you have paid National Dues on the National Website you can zero that out but if not please change the quantity to 1. After that please fill in your billing information and you will get a confirmation email with your account information after signup.

    More
    Was this answer helpful ? Yes / No
    Viewed 54 Times
  • 3. How Do I Watch Pervious LPD Sessions?
     

    First, you must be a member of the Washington D.C. Chapter. If you're not we encourage you to sign up. (CLICK HERE). After you sign in, under the last menu item labeled "Member Access," hover over it then a drop-down should appear. The third dropdown item labeled "Our Latest LPD's" is where all the previous LPD's are located, click that. (CLICK HERE). On this page, the previous LPD's from this year are there.

    More
    Was this answer helpful ? Yes / No
    Viewed 12 Times
  • 4. Do I Pay Both National and Chapter Dues?
     

    Yes. You must pay both chapter dues. If you do not your membership will be paused until you pay both. To do so max both quantities to 1.

    More
    Was this answer helpful ? Yes / No
    Viewed 15 Times
  • 5. Why Am I Getting Different Error Messages?
     

    Sometimes you need to clear your browser history and cookies because sometimes by visiting other sites you are storing data that can be a serenity threat to our site. Look at the following links below to clear you browser history and cookies.

     

    Google Chrome: CLICK HERE

     

    Safari:

    Mac: CLICK HERE

    iPhone, iPad, iPod Touch: CLICK HERE

     

    Firefox: CLICK HERE

     

    Internet Explorer: CLICK HERE

    More
    Was this answer helpful ? Yes / No
    Viewed 9 Times
  • 1. How Do I Login?
     

    First, you must be a member of this chapter (The Washington D.C. Chapter of The ROCKS, INC.) to have an account. Meaning you came to this website to pay chapter and national dues. If you're not a member of this chapter you can CLICK HERE to pay dues and create an account. Second, you have to get the login page located in the menu (the last item label "Login"). Then you can enter your username that it provided you on the checkout screen when you paid dues (Most likely either First Initial and Last Name, for example, BObama or First Name . Last Name for example barack.obama). Lastly the password you created on the checkout page while paying dues. If you don't know any of this information please use the ChatBot (located in the bottom right corner) or the Help Desk Form (CLICK HERE).

    More
    Was this answer helpful ? Yes / No
    Viewed 17 Times
  • 2. How Can I Sign Up?
     

    First I would like to welcome you to the ROCKS and you found the right organization to join. To purchase a membership, click the button either on the front page labeled "Become a Member" or on the menu item labeled "Become a Member". Next, find your pay grade or rank, then click the button below stating "Become a Member." When you arrive at the membership please make the quantity 1 to the chapter membership. If you have paid National Dues on the National Website you can zero that out but if not please change the quantity to 1. After that please fill in your billing information and you will get a confirmation email with your account information after signup.

    More
    Was this answer helpful ? Yes / No
    Viewed 54 Times
  • 3. How Do I Watch Pervious LPD Sessions?
     

    First, you must be a member of the Washington D.C. Chapter. If you're not we encourage you to sign up. (CLICK HERE). After you sign in, under the last menu item labeled "Member Access," hover over it then a drop-down should appear. The third dropdown item labeled "Our Latest LPD's" is where all the previous LPD's are located, click that. (CLICK HERE). On this page, the previous LPD's from this year are there.

    More
    Was this answer helpful ? Yes / No
    Viewed 12 Times
  • 1. How Do I Watch Pervious LPD Sessions?
     

    First, you must be a member of the Washington D.C. Chapter. If you're not we encourage you to sign up. (CLICK HERE). After you sign in, under the last menu item labeled "Member Access," hover over it then a drop-down should appear. The third dropdown item labeled "Our Latest LPD's" is where all the previous LPD's are located, click that. (CLICK HERE). On this page, the previous LPD's from this year are there.

    More
    Was this answer helpful ? Yes / No
    Viewed 12 Times
  • 2. How Do I Register for an Event?
     

    Find Events:

    On our Homepage, we keep a list of upcoming events going on throughout the organization not just our chapter. If you scroll down on the Homepage (labeled "Home" in the menu. CLICK HERE) you will find a section called "Upcoming Events." There you can find all the upcoming events.

    Register for Events:

    Click the Event you wish to register for. Then on the information page for the event, you will find more details about it, but at the top, you should see a yellow button labeled "Register". Click That. Then depending on who is the host for the event you will be redirected to a different website for registration or will stay on our site and a form will popup. Fill in the required information. If this is a Washington D.C. Chapter Event then you will most likely be asked to ask your questions for the speakers there. This is optional but please do it if you have questions because we give those to our speakers to answer during the meeting and most likely if you ask in the Chat in Zoom your question will not get answered. Click submit then an email with the Zoom Information will appear in your inbox for the email you submitted. If you didn't get this email. Check your spam/junk and trash folders. If it's still not there then use the ChatBot on our website (located on the bottom right corner) or the Help Desk Ticket. CLICK HERE

    Find Events Alternate:

    In the menu, you will find an item labeled "Events" if you hover over it with your mouse a drop-down will appear. Click the first dropdown item labeled "Calendar of Events," or CLICK HERE. Here you will find a section called "Upcoming Events," where all the upcoming events are located. To register for the event you wish please look at the "Register for Events" section above.

    Find Past Events:

    In the menu, you will find an item labeled "Events" if you hover over it with your mouse a drop-down will appear. Click the first dropdown item labeled "Calendar of Events," or CLICK HERE. Here you will find a section called "Upcoming Events," where all the upcoming events are located. Scroll down to the "Past Events" section where the past events are located. Please use the yellow arrows to navigate through pages of past events.

    More
    Was this answer helpful ? Yes / No
    Viewed 53 Times
  • 3. How Do I Become a Mentor?
     

    First I would like to thank you for your guidance to help other officers. Second, please visit our Mentorship Page  (CLICK HERE) which is under Civil Engagement. Read the following information, then press the button "Become a Mentor." Then fill out the form and our mentorship committee will reach out to you soon regarding your request.

    More
    Was this answer helpful ? Yes / No
    Viewed 44 Times
  • 4. How Do I Become a Mentee?
     

    Please visit our Mentorship Page (CLICK HERE) which is under Civil Engagement. Read the following information, then press the button "Become a Mentee." Then fill out the form and our mentorship committee will reach out to you regarding your request.

    More
    Was this answer helpful ? Yes / No
    Viewed 51 Times
  • 1. How Do I Watch Pervious LPD Sessions?
     

    First, you must be a member of the Washington D.C. Chapter. If you're not we encourage you to sign up. (CLICK HERE). After you sign in, under the last menu item labeled "Member Access," hover over it then a drop-down should appear. The third dropdown item labeled "Our Latest LPD's" is where all the previous LPD's are located, click that. (CLICK HERE). On this page, the previous LPD's from this year are there.

    More
    Was this answer helpful ? Yes / No
    Viewed 12 Times
  • 2. Are Events Virtual or In-Person?
     

    Currently, all events are virtual via Zoom. On the event information page, we will always let you know if things change. To get the Zoom information you must register for the event then the confirmation email with the Zoom information will be sent to the email you submit.

    More
    Was this answer helpful ? Yes / No
    Viewed 10 Times
  • 3. How Do I Register for an Event?
     

    Find Events:

    On our Homepage, we keep a list of upcoming events going on throughout the organization not just our chapter. If you scroll down on the Homepage (labeled "Home" in the menu. CLICK HERE) you will find a section called "Upcoming Events." There you can find all the upcoming events.

    Register for Events:

    Click the Event you wish to register for. Then on the information page for the event, you will find more details about it, but at the top, you should see a yellow button labeled "Register". Click That. Then depending on who is the host for the event you will be redirected to a different website for registration or will stay on our site and a form will popup. Fill in the required information. If this is a Washington D.C. Chapter Event then you will most likely be asked to ask your questions for the speakers there. This is optional but please do it if you have questions because we give those to our speakers to answer during the meeting and most likely if you ask in the Chat in Zoom your question will not get answered. Click submit then an email with the Zoom Information will appear in your inbox for the email you submitted. If you didn't get this email. Check your spam/junk and trash folders. If it's still not there then use the ChatBot on our website (located on the bottom right corner) or the Help Desk Ticket. CLICK HERE

    Find Events Alternate:

    In the menu, you will find an item labeled "Events" if you hover over it with your mouse a drop-down will appear. Click the first dropdown item labeled "Calendar of Events," or CLICK HERE. Here you will find a section called "Upcoming Events," where all the upcoming events are located. To register for the event you wish please look at the "Register for Events" section above.

    Find Past Events:

    In the menu, you will find an item labeled "Events" if you hover over it with your mouse a drop-down will appear. Click the first dropdown item labeled "Calendar of Events," or CLICK HERE. Here you will find a section called "Upcoming Events," where all the upcoming events are located. Scroll down to the "Past Events" section where the past events are located. Please use the yellow arrows to navigate through pages of past events.

    More
    Was this answer helpful ? Yes / No
    Viewed 53 Times
  • 4. Why Did I Not Get the Link to an Event After Registering?
     

    After registering for Washington D.C. Chapter Events, you should get an email with the Zoom Link and other information. If you didn't get this you need to check your different inboxes. Meaning the Primary Tab, Social Tab, Updates Tab, etc. If it's not there check your Junk/Spam and Trash. If the email didn't make it there then please contact us either through the ChatBot or Help Desk so we can manually send the information to you.

    More
    Was this answer helpful ? Yes / No
    Viewed 13 Times