FAQ Categories: Admin Support

How can I submit a Request for the Web Admins?

Under Member Access go to Administrative Resources. Scroll Down to the Request Form section. Click the correct form based of of your request Make sure you be more specific as possible.

This content is only available to members.

How do I run a Report?

Hover Over the content you want to run a report on. (i.e WooCommerce, Donations etc.) In their Submenu find the Report Tab. Find the download button. (Export to CSV)   For Memberships you have to go to the Memberships Tab under WooCommerce. Then at the top of the Memberships Page find the tab Import/Export. Configure…
Read more

This content is only available to members.

Why do I not have certain features in the Back-End Menu?

Some content is restricted based on your E-Board Role. If you want some more features or need something please contact the Webmaster and President.

This content is only available to members.

How do I Edit Pages?

Click Pages on the Back-end Menu. (Located under Media) Find the Page you are looking for. (Use Buttons located on the Top and Bottom to navigate through) Hover over the page that you want to edit Then Click Edit below the Page Title

This content is only available to members.

How do I Access the Back-End Menu?

To see the backend of the site you can go under “Member Access” and click “Administrator Access.”   The Second Way to access the Back-End is to go to the Top Bar (located at the very top of the screen), and highlight “The Washington DC Chapter of the ROCKS, INC.” Then click “Dashboard.”

This content is only available to members.