FAQ Categories: Technical Support

Why Am I Getting Different Error Messages?

Sometimes you need to clear your browser history and cookies because sometimes by visiting other sites you are storing data that can be a serenity threat to our site. Look at the following links below to clear you browser history and cookies.   Google Chrome: CLICK HERE   Safari: Mac: CLICK HERE iPhone, iPad, iPod Touch:…
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How Do I Watch Pervious LPD Sessions?

First, you must be a member of the Washington D.C. Chapter and signed into your account. (CLICK HERE FOR LOGIN ASSISTANCE) If you’re not we encourage you to sign up. (CLICK HERE). After you sign in, under the last menu item labeled “My Portal,” hover over it then a drop-down should appear. The second dropdown…
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Are Events Virtual or In-Person?

Currently, all events are virtual via Zoom. On the event information page, we will always let you know if things change. To get the Zoom information you must register for the event then the confirmation email with the Zoom information will be sent to the email you submit.

How Do I Unsubscribe from Emails?

In one of the emails you have received from us, at the very bottom there should be two links under the social media icons. Labeled “Unsubscribe” and “Manage My Subscription.” Click the first link Unsubscribe. It might either bring you to our website to confirm or a message will pop up confirming you were unsubscribed.

Why Did I Not Get the Link to an Event After Registering?

After registering for Washington D.C. Chapter Events, you should get an email with the Zoom Link and other information. If you didn’t get this you need to check your different inboxes. Meaning the Primary Tab, Social Tab, Updates Tab, etc. If it’s not there check your Junk/Spam and Trash. If the email didn’t make it…
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How Do I Login?

First, you must be a member of this chapter (The Washington D.C. Chapter of The ROCKS, INC.) to have an account. Meaning you came to this website or the National ROCKS website to pay chapter and national dues . If you’re not a member of this chapter you can CLICK HERE to pay dues and create…
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