Make sure you’re logged into your E-Board Account. After successfully logging into your E-Board Account, please direct to the homepage. In the site menu (located at the top) hover under Executive Board Portal. After a dropdown should appear and towards the bottom there is a link labeled Website Admin Panel, click that and you will be redirected into the backend.
On the Admin Menu located on the left find the item that says “WooCommerce.” Click on that link and it will take you into the WooCommerce Dashboard, then a submenu will appear. There are two items that are related to memberships. The third item “Subscriptions” is how the system will automatically bill the members. You click on that to see everyone’s subscription but not their memberships. But the forth item “Memberships” will show you everyone’s membership and the subscription tied to it. Click Subscriptions Exporter under Extensions.
To filter what type of memberships you want to see (Active, Canceled, etc.) click the check marks to filter to your liking. Click Export at the bottom of the page and open the file to see more in depth information about our members.
Active = Current Paying Members
On Hold = Members that didn’t renew recently
Cancelled = Members that didn’t renew for the past year or canceled on their own